Terms of use

Ideally, please arrive 10 minutes prior to your appointment.

COVID-19 UPDATE: we are doing everything in our power to flatten the curve.  If you have travelled overseas in the last 14 days, or have any cold or flu-like symptoms, please book a Telehealth appointment rather than a face to face. If you are unsure, please call us on 03 9686 2373 and we would love to help you.

PLEASE NOTE we require 24 hours notice for any changes to your appointments, including rescheduling.

We hate to talk about fees, but if you fail to provide more than 24 hours notice, a fee of $55 (for one-on-one consultations) will be charged to you (and we don’t want to do that!). Monday appointments need to be rescheduled by 2pm of the Saturday prior (we are closed on Sundays). Thank you!

Good to know: we respect your privacy and will not sell, rent or share your personal information to anyone 🙂

By clicking the ‘Book Appointment’ button; you agree that you have read and accept these terms.