Frequently Asked Questions

What is the fee?

The fees at Performance Medicine are variable depending on the type of appointment you are attending and the clinician you are seeing.

Initial & Return Physiotherapy Standard Consultation: from $123 to $155

Initial & Return Physiotherapy Long Consultation: from $221 to $280

Follow up Physiotherapy Standard Consultation: from $111 to $139

Follow up Physiotherapy Long Consultation: from $199 to $252

Myotherapy & Remedial Massage Consultation: from $79 to $178

NB: Return appointments apply for clients we have not seen for 6 months or more.

Should I book a standard or long consultation?

We recommend booking a long consultation if you have more than one area of concern or a complex issue.

I haven't been to Performance Medicine for a while, what does this mean?

If you haven’t attended Performance Medicine for 12 months or more, we will book your appointment as a return which is billed under the initial pricing structure. This is to ensure our clinical team have the time to assess, diagnose and create a management plan for the condition you are presenting with.

We will also ask you to fill out our return consent form to update any of your details.

I have a new issue but have been to the clinic before.

If you are attending for a new injury, you will be booked in as an Initial appointment as our clinicians will need to assess, diagnose and create a management plan for your issue.

What should I wear?

Please wear comfortable clothing that you can move in. We also recommend that you wear or bring a singlet or shorts that you can change into so that we can assess you comfortably.

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COVID-19 UPDATE: If you have any cold or flu-like symptoms, have been in contact with a positive COVID-19 case, or are a close contact of a close contact, please book a Telehealth appointment rather than a face to face appointment. If you are unsure, please call us on 03 9686 2373 and we would love to help you.

PLEASE NOTE we require 24 hours notice for any changes to your appointments, including rescheduling.

We hate to talk about fees, but if you fail to provide more than 24 hours notice, a fee of $55 will be charged to you (and we don’t want to do that!). Monday appointments need to be rescheduled by 12pm of the Saturday prior.

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Clinical Conditioning Classes are claimable on private health and are $49 per class. You also have the option to purchase a 5 pack which makes each class $47, or a 10 pack which makes each class $45.

Express Classes are not able to be claimed on private health and are $30 per class. You also have the option to purchase a 5 pack which makes each class $27, or a 10 pack which makes each class $25.

Good to know: We respect your privacy and will not sell, rent or share your personal information to anyone.