Frequently Asked Questions

What is the fee?

The fees at Performance Medicine are variable depending on the type of appointment you are attending and the clinician you are seeing. For physiotherapy this will range from $95 to $130 for a regular appointment and for longer appointments the range is $180 to $230.

What length should I book?

We recommend if you have more than one area to discuss with your clinician that you book a long appointment.

I haven't been to Performance Medicine for a while, what does this mean?

If you haven’t attended Performance Medicine for 12 months or over, you will be booked in as an Initial appointment. This is because if we haven’t seen you for a while, it may be for a new issue and our clinicians will need to assess, diagnose and create a management plan for your issue.

We will also ask you to fill out our consent form again to update any of your details.

I have a new issue but have been to the clinic before.

If you are attending for a new injury, you will be booked in as an Initial appointment as our clinicians will need to assess, diagnose and create a management plan for your issue.

What should I wear?

Please wear comfortable clothing that you can move in. We also recommend that you wear or bring a singlet or shorts that you can change into so that we can assess you comfortably.

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Ideally, please arrive 10 minutes prior to your appointment.

COVID-19 UPDATE: If you have returned from NSW in the last 14 days, please book at Telehealth appointment and only attend a face to face appointment after your 14 day quarantine period that has been finalised with a negative COVID-19 test result.

If you have any cold or flu-like symptoms, have been in contact with a positive COVID-19 case, or are a close contact of a close contact, please book a Telehealth appointment rather than a face to face appointment. If you are unsure, please call us on 03 9686 2373 and we would love to help you.

PLEASE NOTE we require 24 hours notice for any changes to your appointments, including rescheduling.

We hate to talk about fees, but if you fail to provide more than 24 hours notice, a fee of $55 will be charged to you (and we don’t want to do that!). Monday appointments need to be rescheduled by 12pm of the Saturday prior.

Good to know: we respect your privacy and will not sell, rent or share your personal information to anyone 🙂

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